Over 2 years
My professional experience increases horizontally. I have fundamental knowledge of many scopes, which makes a possibility to quick adjust to new job responisbilities.
June, 2022 — current
3 months
Orange
VAS Engineer
Warsaw, Poland
Maintenance of IN platforms (responding to failures, customer complaints and requests) 🔸 Participate in the development of service platforms 🔸 Executing scheduled work on the platforms 🔸 Attending meetings with vendors and discussing ongoing issues 🔸 Preparing cycle reports of incidents submitted to suppliers 🔸 Working for an internal customer (Orange Belgium, Orange Jordan, Orange Spain, Orange Caribbean, etc.)
Bash
Linux
SysAdmin
Telco
VAS
July, 2021 — May, 2022
11 months
EY
Cybersecurity Analyst
Warsaw, Poland
Creating solutions for internal use to improve workflow on projects (Powershell, Python, JavaScript). 🔸 Making decisions to approve or reject client requests to the NOC based on cyber security risk (SOC - Security Approvals Team). 🔸 Writing scripts which generates security reports. 🔸 Preparing vulnerability reports using PowerQuery.
Azure
Cybersecurity
Javascript
Powershell
Python
Jan, 2021 — June, 2021
6 months
dhosting.pl
Data migration specialist
Remote
Data migration from other hosting companies, included web applications, MySQL databases, mailboxes, 🔸 Contact with customers in the ticket system, 🔸 Taking care of the quality of customer service, 🔸 Preparation of reports on the work performed, 🔸 Advising clients on the optimal management and development of their websites
Bash
Customer service
Linux
MySQL
PHP
June, 2020
August, 2019
2 months
Generali
IT department employee
Warsaw, Poland
Organizing IT warehouses 🔸 Inputting to the system serial numbers, device names and other parameters 🔸 Performing the disposal of electronic waste 🔸 Marking the equipment with inventory stickers 🔸 Disassembly and connection of IT equipment 🔸 validation of computer devices performance 🔸 preparing computers for leasing 🔸 erasing data from disks 🔸 configuration of computer devices and operating systems
Customer service
Helpdesk
Windows
Over 2 years
Other experience
Non-technical jobs, internships, etc.
Dec, 2019 — current
NGO
2 years+
Warsaw Pride
IT Manager
Remote
🔸 managing foundation's webpage and its subpages 🔸 Google infrastructure (Google Workspace) management for organisation 🔸 servicing of catch-all inbox and redirecting emails to existing inboxes 🔸 solving users issues 🔸 executing other, individual tasks for IT scope
Google Workspace
Helpdesk
MySQL
PHP
Webmaster
Nov, 2020 — Dec, 2020
2 months
AsperIT
Software tester (internships)
Remote
🔸 solving issues with users dedicated software 🔸 support in process handover IT equipment
Customer service
Helpdesk
Windows
May, 2019
1 month
Generali
IT department internships
Warsaw, Poland
🔸 solving issues with users dedicated software 🔸 support in process handover IT equipment
Customer service
Helpdesk
Windows
July, 2018
1 month
Armatis LC
Call Center Agent
Warsaw, Poland
🔸 Making outbound calls to clients with purpose of making a satisfaction surveys, renewing services and updating client data.
